What We Believe In
Improvement
Working to get better at what we do, how we do it and the quality of the service and food you receive is an integral part of our every day. We change our menus regularly to trigger change and allow improvement, we are continually modifying our software and equipment to improve efficiency and make everything easier for all.
Honesty and Transparency
We will always be open with you about what we can or cannot do or if there’s a problem. Mistakes, by us and clients of course do happen occasionally; we have a no blame culture. Hands up, put it right, learn and move on.
Environmental Impact
We cannot claim to be carbon net zero or carbon neutral but aim to be and encourage clients and suppliers to do likewise. Small, easy changes add up... cut out waste, switch to LED, stop printing, switch off, cycle, recycle, choose suppliers by their eco/social credentials, avoid single use plastic. It’s within all of us and requires all of us to make the difference.
Simply the Best Food
Huge pride is taken in the value and flavour of our food with 80% being vegetarian. See for yourself! We buy excellent raw materials. UK whenever possible, free range eggs, chicken, pork, grass fed beef, MSC approved fish. Xx% of all food we buy is raw fruit and vegetables collected daily from New Covent Garden Market.
Social Equality and Consideration
We are an equal opportunity employer. Our team have diverse gender, race, religion, sexuality and age. All staff are paid the London Living Wage as a minimum and get free meals and uniforms at work every day. The foundation for our happy workplace is however respect and consideration being shown to all irrespective of their position.
Home Made “Slow” food
Buying good raw food ingredients, we want them to shine so recipes and cooking are kept simple. We fry very little, preferring to poach, slow roast and bake or keep it raw; holding on to nutritional value, flavour and colour. Honest goodness!
Plant sourced Food - Mainly
We do serve beef, chicken, pork and a little fish but these are limited and generally free range as they must now be considered a “treat”. Meat and fish used as primary protein sources are undoubtedly the most damaging foods to the environment and the planet’s biodiversity. If we all just reduce the use, the help and impact will be huge.
Community
We love our local community and help out in several ways. We provide food for the homeless, we are active Foodbank collectors, help out the Felix Project who recover waste food, helped deliver Dental PPE during the pandemic, are proactive in tree planting in our area and educating the need and value of tree planting.
Tree Planting
We plant trees in London and the home counties when you order from us and you will receive a certificate when we do. Why? It is no mystery that our environment is in jeopardy and we must all take what steps we can to reverse the trend of global warming. Trees are recognised as one of the routes to this reversal and they also bring other numerous benefits. Please see @treeplanting for the full story.
No Waste
Food waste is a global scandal perpetrated mainly in the West. We refuse to add to this scandal by keeping ingredient stocks low and only making food to your orders. This is why we require orders prior day rather than offering same day deliveries. The vast majority of our food waste is unavoidable – peelings, cores etc. None of our waste goes to landfill – guaranteed.
Category: About Us
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